Refund policy
We are not liable for incorrect shipping information provided at checkout. No refunds will be provided if an incorrect address is submitted. Please make sure all your shipping details are correct before processing your order. If wrong address is provided, shipping costs to resend will be 100% customer responsibility. We are not liable for lost or stolen packages, tracking will be provided always.
As all orders are packed and shipped on the same working day, we are unable to offer a cooling-off period or accept cancellations once an order has been placed. Additionally, due to the perishable nature of our products, returns are not possible.
As all orders are packed and shipped on the same working day, we are unable to offer a cooling-off period or accept cancellations once an order has been placed. Additionally, due to the perishable nature of our products, returns are not possible.
Damages and issues
Please inspect your order upon reception and contact us immediately if the items are damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on food related items.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.